Your Business\ Non-Profit depends on your IT systems. We’re confident that we are the only network services, computer support, or IT company in Vancouver that provides these benefits to your sector.
Here are the reasons you can depend on The Human IT Company to keep you up and running:
No Geek Speak
We never use that frustrating "geek speak". Our IT company team members will talk to you in plain English. We make sure that you understand what is going on in simple terms.
Full Transparency In Everything
The IT world is complicated. Cybersecurity is complicated. Office 365 is complicated. Your IT company should make your life easier, not more complicated. We can help you evaluate technology options from the perspective of what’s best for your group, not what’s best for us. We’ll help you plan a path forward for this month, this fiscal year, and beyond.
A Technical Guide
We’re completely open and transparent about everything we do. From the most basic maintenance tasks to the most complicated, we keep you informed to the level you prefer. From passwords to serial numbers, you always have access to your own intellectual property.
100% Satisfaction Guaranteed Or Your Money Back
Unconditionally. You will be completely satisfied with our IT consulting and support services, or we give you your money back. Every single dime of it.
A Single Quoted Price And You'll Never Pay More
Whether it’s a project or a monthly service agreement, we will not suddenly and mysteriously come up with a reason why you need to pay more than originally quoted. Once we quote you a price, then that will be your final price no matter how long it takes.
You Always Know What’s Going On
We’re completely upfront and open about the work we do for you and your systems, and why. We don’t hide behind secrecy, or evasive answers. You ask, we tell. Like every IT company should.
Real People and Insanely Fast Response Times
You shouldn’t have to endure delays of hours or even days for someone to get around to helping you. Get help in minutes, not next week.
We Take Ownership of All Tech Issues
Tell me if you’ve heard this one… The phone company says the problem is with your network, but the network guy says the problem is with the phone, and no one wants to help. We take ownership of all tech issues and work with all parties to ensure it gets resolved to YOUR satisfaction.
We Handle All Aspects of Your IT infrastructure
Including: hardware and software management, vendor relationships for your internet connectivity, website management, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
No Band-Aid Solutions
We come up with technology solutions that address the ROOT of the problem. We won’t give you shortcut solutions, or try to get flashy with the latest techno gadget. We’ll give you a solution that will work for the long term.
